Our 24/7 services
Incident investigation
At LFI24, we provide independent, expert-driven incident investigation and analysis services designed to deliver clarity, precision, and actionable insights. Our team specialises in advanced methodologies such as Tripod Beta, Barrier Failure Analysis (BFA), and Human Factors Analysis and Classification System (HFACS). We expertly combine these techniques with a deep understanding of human performance factors.
We support your investigations both onsite and remotely. Our remote services allow seamless collaboration with your internal experts, providing real-time support and expert guidance wherever you need it.
Our Services
- Full Investigation: End-to-end investigation management, from initial evidence collection to reporting.
- Principal Investigators: Senior-level leadership and expert advice for your investigation team.
- Expert Researchers: Specialized analytical support to enhance the depth of your investigations.
- Research Support: Assistance focused on specific stages of your investigation process.
- Coaching and On-Demand Support: Practical, ongoing guidance available onsite or remotely.
- Peer Review: Quality assurance through detailed peer review, ensuring accuracy and reliability.
- With LFI24, your incident investigations are thorough, credible, and geared towards meaningful improvement.
We provide
Additional services
Learning from incidents
Learning from incidents (LFI) is just one of many activities in managing safety in an organisation. Incident investigation is the best known part of the LFI process. Our services go beyond that. We help organisations optimise the LFI process and develop effective safety improvement actions.
Improvement measures
Based on our many years of experience, our team is able to define actions for improvement at an organisational level, a technical level and a human level. We use evidence-based methods and expertise from real-world successes and the behavioural sciences to enable safe and successful performance.
Human factors
Human error is often cited as the ‘source’ of many accidents. While we acknowledge that human error is often the cause of incidents, we emphasise that human errors do not occur in isolation. They are influenced by external factors (organisational or environmental). Rather than focusing on blaming the individual who made the error, our approach focuses on the logical analysis of these ‘error-causing’ systemic influences.